Terms of service
Terms of Service
Welcome to DREAM THE DUCK. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully.
1. Account Terms
To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and to maintain the confidentiality of your account details. You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these terms or are used for unlawful purposes.
2. Pricing and Payment
All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise. Prices are subject to change without prior notice.
We accept payments through approved payment methods available on our website. By placing an order, you confirm that the payment information provided is accurate and authorized. Orders will not be processed until payment is successfully completed.
3. Product Descriptions
We strive to display accurate product descriptions, images, and details. However, slight variations in color, size, or appearance may occur due to photography, screen settings, or manufacturing differences.
We do not guarantee that all product descriptions or content on the website are error-free, but we make reasonable efforts to correct any inaccuracies when identified.
4. Order Acceptance
Placing an order does not constitute acceptance of the order by DREAM THE DUCK. We reserve the right to accept or cancel any order at our discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity.
If an order is canceled after payment has been received, a refund will be processed according to our refund policy.
5. Shipping and Delivery
Orders are processed within 5-6 after confirmation, excluding weekends and public holidays.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control. DREAM THE DUCK is not responsible for delays caused by third-party courier services.
6. Returns and Refunds
We aim to ensure customer satisfaction. If you are not satisfied with your purchase, you may request a return or refund in accordance with our Return & Refund Policy.
Returned items must be unused, unwashed, and in original condition with all tags and packaging intact. Refunds, if approved, will be processed using the original payment method within a reasonable timeframe.
7. Prohibited Uses
You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to:
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Violating any applicable laws or regulations of Pakistan
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Engaging in fraudulent, misleading, or deceptive practices
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Attempting to interfere with the website’s security or functionality
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Using our content, images, or trademarks without authorization
We reserve the right to restrict or terminate access for violations of these terms.
8. Limitation of Liability
To the fullest extent permitted by law, DREAM THE DUCK shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page. Continued use of the website after changes constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
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Store Name: DREAM THE DUCK
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Email: dreamtheduckk@gmail.com